AFTER-SALES
EXCELLENCE

need Some support?

Submit a support ticket here detailing your issue, and we will open a case and promptly get back to you with a resolution.

Technical Support

Remote Desktop Support

Digital ID Technologies (Pty) Ltd understands the importance of strong after-sales support. That’s why we’ve invested significant time and effort in enhancing our technical department to better serve our customers. In this era of digital advancement, seeking technician assistance has never been more convenient. Digital ID Technologies now provides remote desktop support through Team Viewer and AnyDesk, ensuring our clients receive the best after-sales support available.

Card Printer not connecting?

Get the latest drivers here

ZEBRA TECHNOLOGIES

Zebra ID card printer drivers and software downloads

Drivers & Downloads

Click on the link below to find drivers and downloads for Zebra card printers
Downloads

ENTRUST DATACARD

Entrust Datacard ID card printer drivers and software downloads

Drivers & Downloads

Click on the link below to find drivers and downloads for Entrust Datacard ID card printers
Downloads

HID FARGO

HID FARGO ID card printer drivers and software downloads

Drivers & Downloads

Click on the link below to find drivers and downloads for HID FARGO card printers
Downloads
Unmatched After Sales Support

Our team comprises OEM trained and certified engineers who excel in delivering exceptional on-site and remote support for ID card printers by renowned brands such as Entrust, FARGO, Evolis, and Zebra. Being an authorized repair centre, we assure you of swift and dependable service, courtesy of our readily available local parts inventory. Our services encompass repairs, upgrades, and comprehensive functionality testing. When you choose our service maintenance agreement while bundling your ID card system, you guarantee maximum performance and value. Count on us for all your ID card printer support needs.

Empowering Your Success with Essential Skills

Digital ID offers comprehensive training for both on-site and remote ID card printer systems. Our team of experts provides instruction on operation, configuration, and maintenance, and we supplement this with easily accessible online resources for seamless learning. With more than a decade of experience and official manufacturer certification, we guarantee punctual and dependable service. Get in touch with us today to arrange training and optimize your investment.

Warranty Claims

RETURN MERCHANDISE
AUTHORIZATION (RMA)

A return merchandise authorization (RMA), return authorization (RA), or return goods authorization (RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product’s warranty period. Should you experience any hardware issues with your product within its warranty period you can submit an RMA request using the form linked below. Alternatively, contact our dedicated technical support team for assitance.